Refund policy

If you want to return a product, follow these three simple steps


1. Request the return:

 Send an email to contact@sochic-melbourne.com with your name and request for a return. After accepting the return request, you will receive instructions on how and where to return the order.

2. Return the order:

  • Returns are accepted within 30 days of receiving the item.
  • Returned items must be unused, undamaged, and in the original packaging.
  • Customers are responsible for the return shipping costs.
  • Refunds will be processed once the returned item is received and inspected.

3. Receive the purchase amount: 

After the supplier receives the package, expect the purchase amount to be refunded to your bank account within five business days.

If you have any questions or concerns during the return process, I'll be sure to reach out for assistance.